How the Traffic helpline can aid in solving Gujarat’s traffic woes
Updated: Sep 23rd, 2024
In response to growing traffic concerns, the Gujarat government on September 11 launched a state complaint redressal system, allowing citizens to report issues via a dedicated helpline at 1800 233 1122. This toll-free number operates 24/7, facilitating direct communication between the public and traffic authorities to ensure timely resolutions to traffic grievances.
S J Modi, Assistant Commissioner of Police (Traffic), highlighted the effectiveness of the helpline, “We encourage citizens to report heavy congestion, unsafe road conditions, and unauthorised parking. Our teams are equipped to respond quickly, often resolving traffic jam issues within 15 minutes and other grievances of traffic within 1 to 5 days.”
When to call Traffic Helpline in Ahmedabad?
The Ahmedabad Traffic Police helpline is available to address a wide range of traffic-related concerns. Citizens can call the toll-free number 1800 233 1122 to report the following issues:
Road conditions and traffic flow
Congestion: Heavy traffic congestion on specific routes.
Road quality: Poor road conditions, potholes, or uneven surfaces.
Dangerous turns: Hazardous turns that may lead to accidents.
Traffic violations and enforcement
Reckless driving: Instances of dangerous driving behaviour, such as speeding, overtaking, or violating traffic signals.
Helmet violations: Non-compliance with helmet laws by two-wheeler riders.
Signal violations: Violations of traffic signals, including jumping red lights or ignoring stop signs.
Parking and vehicle management
Illegal parking: Vehicles parked in unauthorised areas or obstructing traffic flow.
Unauthorised parking: Vehicles parked on private property without permission.
Private buses: Issues related to private buses operating during the daytime within the city.
Traffic infrastructure and signal issues
Signal malfunctions: Non-functional traffic signals.
Signal timing: Inefficient signal timing, leading to long wait times or short green light durations.
Other traffic-related complaints
General traffic concerns: Any other traffic-related issues that require attention.
Citizens can report these issues through the traffic helpline, the Citizen First mobile app, the official website, or by email.
The Ahmedabad Traffic Police will investigate the complaints and take appropriate action to address the concerns.
The launch of the traffic helpline marks a significant step towards improving traffic management and addressing the concerns of Gujarat’s citizens. By providing a direct and accessible platform for reporting traffic issues, the government aims to enhance road safety and improve the overall quality of life for its residents.
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