Microsoft Outage Disrupts Delhi Flight Operations, 3 SpiceJet Flights Cancelled and 2 Delayed
Summarized by AI; it may make mistakes. Check important info
Summarized by AI; it may make mistakes. Check important info
A global Microsoft outage disrupted airline operations in Delhi on Friday, November 13, forcing SpiceJet to cancel three flights and delay two others.
The affected flights included services from Delhi to Pune, Leh and Mumbai, which were cancelled on Friday morning due to technical glitches linked to Microsoft systems.
Two other SpiceJet flights, operating from Delhi to Darbhanga and Delhi to Mumbai, were also delayed.
Air India Operations Remain Unaffected
While SpiceJet reported disruptions, Air India said its flight operations remained unaffected and that it was closely monitoring the situation.
The airline also confirmed that its communication channels were functioning normally. However, to prevent interruptions in passenger correspondence, Air India temporarily rerouted its email traffic.
The airline said it was responding to passenger emails within its standard 24-hour timeframe.
IndiGo, Akasa Air Issue Passenger Advisories
IndiGo and Akasa Air have issued advisories asking passengers to monitor flight-related information and check their flight status before heading to the airport.
Delhi Airport has also issued an advisory in view of the technical disruption.
Passengers have been advised to verify their flight schedules with the respective airlines to avoid inconvenience.
What Caused the Microsoft Outage?
The disruption follows a widespread outage affecting Microsoft's services, including Outlook and other Microsoft 365 applications, on Thursday.
Several users reported difficulties accessing their email accounts and experiencing errors across Microsoft's suite of services.
Microsoft acknowledged the issue, particularly disruptions affecting Exchange Online mailboxes and Teams applications.
In an update posted on social media, the company said it was investigating reports of users facing problems accessing Exchange Online mailboxes through multiple connection methods in the Americas.
Microsoft said it was testing a fix and working to reduce the impact of the disruption. The company did not immediately disclose the exact cause of the outage.
The disruption has raised concerns over the impact of technology-related failures on essential services, including airline operations and passenger communication.
