After the Khyati hospital controversy, new SOPs for the Pradhan Mantri Jan Arogya Yojana (PM-JAY) scheme have been issued, tightening the regulations.

To enhance patient convenience and ensure easy treatment, the Health Department has announced a WhatsApp helpline number. Patients or their relatives can use this number to seek help in case of any issues.

Health Minister Rushikesh Patel posted on the social media platform X, “If you face any difficulty in receiving treatment under the ‘Ayushman Card’ at hospitals associated with the PM-JAY scheme, contact us at the WhatsApp number 92277 23005. We will resolve your issue.”

Notably, under the PM-JAY scheme in Gujarat, approximately 97 lakh families, or 2.65 crore beneficiaries, are availing regular treatment at around 900 private and over 1500 government hospitals.

To closely monitor treatment-related activities at all hospitals, a State Anti-Fraud Unit (SAFU) has been established. To prevent cases of fraud by private hospitals under the scheme, separate teams have been formed from the government and GMERS Medical Colleges. 

These teams will visit empanelled hospitals in their districts under SAFU’s guidance, conduct thorough inspections of treatment-related matters, and bring any beneficiary complaints to the government’s attention.

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Gujarat announces new SOP for PMJAY-MA health assistance, strengthens SAFU