BSNL retiree duped of over ₹2 lakh in credit card fraud in Ahmedabad

A 59-year-old retired employee of Bharat Sanchar Nigam Limited (BSNL) was allegedly duped of ₹2.38 lakh by cyber fraudsters posing as bank officials in the Ambawadi area, Ahmedabad.

Pradeepbhai Nayak, a resident of Ambawadi, had applied online for a credit card of HSBC Bank some time ago.

As per Nayak’s complaint at Satellite Police Station, he began receiving calls from different mobile numbers in December 2025. The caller claimed to be a bank officer and sought his PAN card and salary slip via email for processing the credit card application.

On December 5, 2025, the fraudsters allegedly sent him a link and initiated a video call on the pretext of setting the credit card limit. During the call, the caller asked Nayak to show his old card issued by AU Small Finance Bank.

Police said that as soon as he displayed the card on the video call, the accused managed to capture the card details. Shortly thereafter, one-time passwords (OTPs) were generated on his mobile phone and two transactions — ₹1,10,217 and ₹1,27,980 — were carried out in quick succession.

In total, ₹2,38,197 was withdrawn from his account, leaving the victim shocked.

Realising he had been cheated, Nayak approached the Satellite police, who registered a case against unidentified persons under relevant sections pertaining to cheating and cybercrime. Officials said an investigation has been launched based on the mobile numbers used and the bank account to which the money was transferred.