A Seva Setu programme was organised by the Amdavad Municipal Corporation at Khandubhai Desai Hall in Asarwa.The programme is held to deliver citizen-centric services at village level by minimising the need for citizens to visit taluka/ district centres.

Despite a provision for AC in the hall, a dozen air coolers were brought by the municipal authorities for the event. 

The community hall also lacked a microphone system, which was needed during the event. When this issue was brought before Mayor Pratibha Jain, she reprimanded the Deputy Municipal Commissioner of the  central zone, Ramya Bhatt, who then apologised for the oversight. 

The microphone system was set up after the mayor’s intervention. Additionally, the assistant municipal commissioner for the Shahibaug ward, Sagar Piluchiya, was served a notice seeking a clarification regarding the event’s organisation.

Some tables at the programme were set up without any staff present, leaving applicants confused. There was no clear indication as to whom to approach for birth certificate updates. Several people struggled to decipher the boards on the tables like RBD and such, which left them confused. People were unable to understand the English and the short abbreviated words. 

Many applicants left disappointed due to a lack of responses and assistance. 

Notably, no notary was present at the designated table for document verification until 11.30 am.

While the Mayor, Deputy Mayor, Standing Committee Chairperson, and all MLAs from East Ahmedabad were present, most BJP councillors  were absent. 

Only four councillors from Asarwa attended. Within half-an-hour after the programme concluded, all corporators, along with municipal officials, left the venue. Congress MLAs from Khadiya-Jamalpur and Dani Limda were also absent.

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