Indian consumer lose more money to digital fraud than global average: Report

Indian consumers are losing more money to digital fraud than people in many other countries, according to a new report by TransUnion, titled ‘ top fraud trends report (H1 2026)’

The report said that the average loss faced by Indian victims was $2,265 (around ₹2.04 lakh) in the last year. This is 36% more than the global average loss of $1,671.

The report also shared some good news. The suspected digital fraud rate in India fell from 13.1% in 2024 to 7.1% in 2025. Experts say this happened because more people are aware of online scams, customers are being educated, phone number verification has improved, and the government and companies are working together to stop cyber fraud.

Even after this improvement, India’s fraud rate is still almost twice the global average of 3.8%.

The report found that 59% of Indian consumers were targeted by online fraud between August and December 2025. Out of them, 13% became victims. This is higher than the global average of 10%.

The most common online scam in India was phishing, where fraudsters try to steal personal or banking details through fake emails, messages, or websites. Many people also received fake phone calls, scam text messages and fraud offers from third-party sellers on shopping websites.

Among all sectors, the logistics industry had the highest suspected digital fraud rate at 16.3%. It was followed by telecom, insurance, video gaming, financial services, retail, and travel.

The report said that scammers are now trying more often to break into existing user accounts instead of creating fake new ones. It warned that identity theft and impersonation scams are still a big challenge as more people use digital services.