Limited Reservation Hours at Chandkheda Road Railway Station Leave Passengers Waiting

Passengers at Chandkheda Road railway station in Ahmedabad are facing inconvenience due to limited reservation facilities, with only one of the station’s two booking windows handling reserved ticket bookings.

Only One Window Handles Reservation

The station has two booking windows and two booking staff members. However, reservation work is currently carried out only through Window No. 1, while Window No. 2 does not provide reservation services.

The existing arrangement has raised concerns among passengers, who say the available infrastructure could be used more effectively to improve the booking facility.

Reservation Service Limited to 6.5 Hours

Under the current schedule, reservation services are available from 8 am to 11.30 am and from 2.30 pm to 5.30 pm. This gives passengers access to reservation services for around six hours and 30 minutes a day.

The two booking staff members, meanwhile, work from 6 am to 8.30 pm in broken shifts.

What Passengers Are Facing

• Passengers arriving before 8 am or after 5.30 pm cannot make reservation bookings at the station during those hours.
• Working people and senior citizens may find it difficult to visit the counter within the limited reservation schedule.
• Passengers travelling from distant areas may have to plan their visits around the restricted booking hours.

Demand for Longer Service Hours

Passengers have sought an extension of reservation timings at Chandkheda Road station so that the facility remains available for a longer period during the day.

They say longer operating hours could reduce the need for passengers to visit another station for reservation work. It could also help those who are unable to reach the station during the existing morning and afternoon slots.

Demand to Use Second Window

Passengers have also demanded that Window No. 2 be used for reservation work when required. At present, reservation bookings are handled only through Window No. 1 despite the availability of two booking counters.

According to passengers, using the second window could help distribute the booking workload and make the process more convenient. They have urged the railway authorities to make better use of the existing booking infrastructure and staff.

The demand is for longer reservation hours and greater use of both booking windows so that passengers can access the service more conveniently at Chandkheda Road railway station.