Ahmedabad School Staff Apologise After Misbehaving With Parent, 181 Helpline Resolves Dispute

A parent-school dispute at Gayatri Vidyalaya in Ahmedabad’s Behrampura area was resolved after the 181 Women’s Helpline intervened, following allegations that staff treated a mother rudely and asked her to leave the premises when she arrived to exchange her four-year-old daughter’s uniform.

Mother Allegedly Asked To Leave School

The woman, who works at LG Hospital and has two children, had visited the school with a new uniform for her daughter, a Junior KG student. According to the complaint, staff told her to take the child outside to change clothes and behaved inappropriately towards her.

The mother raised the issue with the staff and school management but did not receive a satisfactory response. She also sought to verify the incident through CCTV footage, only to discover that the school’s cameras were not functioning.

Upset by the alleged treatment and the lack of a proper response, she contacted the 181 Women’s Helpline for assistance.

181 Team Counsels School Staff

After receiving the complaint, the helpline team visited Gayatri Vidyalaya and arranged a counselling session involving the mother and school staff.

The team advised the staff to treat parents respectfully and explained the relevant legal provisions. Following the intervention, the school staff acknowledged their mistake and submitted a written apology to the woman.

Dispute Settled By Mutual Consent

The matter was resolved after the apology, with both parties agreeing to settle the dispute amicably. The woman did not wish to pursue further police or legal action.

The incident also raised concerns over the school’s non-functional CCTV cameras, which prevented the footage from being used to verify the alleged misconduct.